Common Facebook Issue: Why Can't I Post On My Facebook Phone App After I Set Up Facebook Business Manager
I know this one well. You're a brand manager or marketing manager of a pretty solid size small enterprise company. You're responsible for posting to your company's Facebook account.
More often than not, out of convenience, you've chosen to make posts to said business page from your mobile device in the regular Facebook app.
You are frustrated because you just set up Facebook Business Manager, because you heard so many great things about it from someone (likely your agency), and now you can no longer post on your company's business page through your mobile Facebook app.
You're likely now being told that you need to download the Facebook Business Manager app in order to do so.
You're confused and frustrated because this is NOT what you want. The LAST thing you want is to have yet ANOTHER app on your phone for this purpose, right?
I know, I know. I'm with you. Here's how to fix it.
If you're experiencing this problem, it's because when you set up your Facebook Business Manager account, you clicked "Add A Page" instead of "Request Access To A Page."
Here's how to fix it.
Step 1) Remove your actual real page (the one you want to see in your shortcuts in your mobile app) from your business manager:
Business Settings > People and Assets > Pages > Select your page > top right click Remove.
Step 2) Add your page back again by Requesting Access (DO NOT CLAIM IT):
On the same screen you're on (pages screen in business settings), click Add > Request Access to Page > Select your page > DONE! You will be automatically assigned to the page as admin if you've added yourself to the page from the normal settings outside of business manager in the Page Roles section (which you likely have).
You should now see your page on mobile, have access to it like a business manager, and be good to go.
So, you do NOT need to bother with the Facebook Business Manager App, as long as you "Request Access To A Page," you can still have access to it in shortcuts in your regular Facebook App.
The Facebook Business Manager App is 70MB, which is pretty huge. If you can avoid that, it makes sense in this situation.
Thanks for reading, and have a great day!
Paul Hickey, Founder / CEO / Lead Strategist at Data Driven Design, LLC has created and grown businesses via digital strategy and internet marketing for more than 10 years. His sweet spot is using analytics to design and build websites and grow the audience and revenue of businesses via SEO/Blogging, Google Adwords, Bing Ads, Facebook and Instagram Ads, Social Media Content Marketing and Email Marketing. The part that he’s most passionate about is quantifying next marketing actions based on real data.
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