Posts Tagged ‘Client Services’
Speaking "Client"
READ Speaking Client is Important to Us. Here’s what it means. Unfortunately, there’s still an “anti-client” sentiment or at least undertone out there in many agencies. There are “client memes” and “client jokes” as well as “age old adages” that agencies yuck it up over. Some call them “war stories.” This is because most agencies…
Read MoreHERO OR VILLAIN? THE CHOICE IS YOURS.
WATCH READ It’s pretty amazing how true self-fulfilling prophecy is. I remember learning the concept in interpersonal communications in college at Michigan State. The concept always made sense to me, but never more so than just the other day, when it truly dawned on me just how fine the line is between being a hero…
Read MorePodcast Episode Episode 4: Do You Really Want To Grow Your Business?
Listen Read I’m in client services, so I see and hear it all. I’ve worked for agencies, with agencies and directly with clients. I’ve worked with salespeople, business development people, project managers, account managers, VPs, CMOs, COOs, CEOs, owners – all of ’em. I have nothing but respect for every one of these roles, but…
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