Posts Tagged ‘live chat’
Should Your Business Have A Facebook Chat Bot?
WATCH LISTEN READ In a recent Data Driven Design Q and A session with followers, I was asked, “how can my business build a Facebook Messenger Bot?” While it’s a great question, if you’ve never built a Facebook Messenger Bot, or managed a chat bot before, I’d recommend starting by utilizing Facebook Ads’ ability to…
Read MoreDo Automated Chat Bots Work and What Is The Best Automated Chat Bot Service To Add To Your Website?
WATCH LISTEN READ One question I’ve been asked a ton recently, and seemingly 40% of all web projects is about adding an automated chat feature to a website. 1. Paul, does it work? 2. Paul, how should we do it? The answer to the first question is, yes, it CAN work, but you have to…
Read MoreLive Chat: Is It For Your Business?
READ One of the most common mistakes made by business owners or CEOs regarding their company’s website, is the misuse of Live Chat functionality. In going through a website redesign, improvement or revamp process, they think of websites that they like, appreciate or want to emulate in some way. Oftentimes this is a good exercise,…
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