Okay, let’s say you’re a small veterinary practice, or family physician, with a small staff of vet techs / radiologists and office admin staff.
Every precious second counts. Instead of logging into a web based dashboard to reorder your customers prescriptions for them, you can walk past a room and say “Alexa, open Taylors Pharmacy and reorder X for Fluffy (or Mrs. Johnson).”
That order then happened, because it was integrated with your account. While saving time in the moment, you also had peace of mind later when you checked your email and saw a confirmation of the order.
This, friends, is what a custom Alexa Skill can do for your business.
Don’t resonate with that Scenario? Okay, how about this one…
You’re a sales rep that drives a lot. As soon as you get off the road, you have to pick up kids from daycare and get dinner going for the family, but you have expense reports to do from all of your traveling.
On your way, while driving, you can say “Alexa, open our company intranet and read me the travel reimbursement policy.”
That is another example of a custom Alexa Skill and what it can do for your business.
Still not getting it? Okay, stay with us…
You’re in HR, and you’re finding it’s hard to get all of the employees to complete the required training documents.
You implement a custom Alexa Skill that links with each employee’s account. They can Ask Alexa for progress updates, and actually bring up where they have last left off or saved their progress. They can even ask Alexa to read them the next question, give Alexa back their answer, and save their progress on their voice-device or smart speaker (Echo).
When they log back in at the office on their computer, they see that sure enough, the questions they completed while driving or waiting in the lobby at their hair appointment actually saved and they are that much closer to completion.
On the other end, you as the HR person, can Ask Alexa “how many people have completed the training?” and “which employees still haven’t completed the training?”
As you can tell, there are endless possibilities of how to implement a custom Alexa Skill for your business. Our example is Ask Data Driven Design, which allows all of our clients to simply Ask Alexa how their web traffic is doing. You can demo this right here by listening or watching how it works.